youtubeasqamap.com.au ("we", "us", "our") is committed to protecting your privacy and handling your personal information with transparency, integrity, and respect. This Privacy Policy explains what information we collect, how we use and protect it, and your rights in relation to it. It applies to youtubeasqamap.com.au and the associated YouTube Tool Suite, which includes youtubetotext.io, youtubestudynotes.ai, and youtubeasqamap.com.au.
1. Information We Collect
We collect only the minimum information necessary to provide the service:
- Account information: When you register, we collect your email address and a securely hashed (bcrypt) version of your password. We never store your password in plain text.
- Usage data: We log the YouTube video IDs, PDF filenames, or audio file names you submit, the site you used, and a timestamp. We do not store the full transcript, AI-generated output, or uploaded file content beyond the duration of your session.
- Server logs: Standard web server logs including IP address, browser user agent, HTTP method, and response status. These are retained for 30 days and then automatically deleted.
- Payment information: We do not process or store payment card details. Subscription payments are handled exclusively by PayPal. We receive only a confirmation of your plan tier — no card or banking details are stored on our servers.
2. Content Wiping & Session Clearing
🛡 Your content is never permanently stored on our servers.
All transcript text, AI-generated study notes, question-and-answer maps, PDF content, and audio transcriptions are processed entirely in memory and are permanently deleted from our servers immediately upon completion of each task. No user-generated content is written to disk or retained in any database.
We implement the following content-clearing practices:
- On task completion: Transcript text, AI outputs, and any uploaded file content are discarded from server memory as soon as the response is sent to your browser. Nothing is cached or logged.
- On session end: When you close the browser tab, navigate away, or your session expires, all results displayed in your browser are automatically cleared from the page. No content is written to browser local storage or cookies.
- Uploaded files: PDF and audio files you upload are processed in memory only and are never written to disk. They are discarded immediately after the transcript or study notes are generated.
- No training use: Your content is never used to train, fine-tune, or improve any AI model. It is processed solely to generate the output you requested and then discarded.
3. How We Use Your Information
We use the information we collect solely to:
- Provide and operate the youtubeasqamap.com.au service
- Manage your account, credits, and subscription plan
- Send password reset emails when you request them
- Monitor for abuse, fraud, and security threats
- Comply with applicable legal obligations
We do not sell, rent, share, or disclose your personal information to third parties for marketing, advertising, or any commercial purpose.
4. Cookies & Analytics
We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymised usage data such as pages visited, session duration, and geographic region. You can opt out using the Google Analytics Opt-out Browser Add-on.
We use Google AdSense to display advertisements. AdSense may use cookies to serve personalised ads based on your browsing history. You can manage your ad preferences at adssettings.google.com. We comply with Google's EU User Consent Policy where applicable.
We use a session authentication cookie (JWT) to keep you logged in. This cookie is strictly necessary for the service to function and does not track you across other websites. It expires automatically when you log out or after 30 days of inactivity.
5. Third-Party Services
We use the following third-party services to operate youtubeasqamap.com.au:
- Supadata API — used to retrieve YouTube captions. Only the YouTube video ID is transmitted; no personal data is shared.
- Groq AI — used to generate AI-powered study notes, summaries, and question maps. Only the transcript text (no personal data) is sent to Groq for processing. Groq's data handling is governed by their Privacy Policy.
- PayPal — used to process subscription payments. PayPal's privacy policy governs any data you provide to them during checkout.
- Google Analytics — anonymised site usage analytics.
- Google AdSense — advertising service.
This service is part of the YouTube Tool Suite, which also includes youtubetotext.io, youtubestudynotes.ai, and youtubeasqamap.com.au. These sites share a single authentication server. Your account credentials and credit balance are shared across all three tools.
6. Data Retention
- Account data (email, hashed password, plan, credits): retained for as long as your account is active. You may request deletion at any time.
- Job log entries (video ID, site, timestamp — no content): retained for 90 days for abuse monitoring, then automatically deleted.
- Server access logs: retained for 30 days, then automatically deleted.
- Transcript and AI output content: never retained — discarded from server memory immediately after each task completes.
- Uploaded files (PDFs, audio): never written to disk — processed in memory only and discarded immediately after use.
7. Data Security
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data in transit (TLS 1.2+)
- bcrypt password hashing — passwords are never stored in plain text
- JWT-based session tokens with short expiry windows
- Rate limiting on all authentication and API endpoints
- No content persistence — AI-processed content is never written to disk
- Server-side content clearing — all in-memory content is released immediately after each request completes
Our servers are hosted on dedicated infrastructure. While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to use a strong, unique password and to log out when using shared devices.
8. Your Rights
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Right to AccessRequest a copy of the personal information we hold about you.
✏️
Right to CorrectionRequest correction of inaccurate or incomplete information.
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Right to DeletionRequest deletion of your account and all associated personal data.
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Right to PortabilityRequest your data in a structured, machine-readable format.
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Right to ObjectObject to processing of your data for certain purposes.
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Right to RestrictRequest that we restrict processing of your data in certain circumstances.
To exercise any of these rights, contact us at privacy@youtubeasqamap.com.au. We will respond within 30 days.
9. Australian Privacy Act Compliance
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). In particular:
- APP 1 — Open and transparent management: This policy sets out how we manage personal information.
- APP 3 — Collection of solicited personal information: We collect only information that is reasonably necessary for our functions.
- APP 5 — Notification of collection: We notify you of the purposes for which we collect your information at the point of collection.
- APP 6 — Use or disclosure: We use your information only for the primary purpose for which it was collected, or with your consent.
- APP 11 — Security of personal information: We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
- APP 12 — Access to personal information: You may request access to the personal information we hold about you.
- APP 13 — Correction of personal information: You may request correction of inaccurate information.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. International Users (GDPR / CCPA)
European Users (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority. Our legal basis for processing your personal data is the performance of a contract (providing the service you requested) and our legitimate interests in operating a secure, abuse-free service.
California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@youtubeasqamap.com.au.
11. Accuracy Disclaimer
⚠ Important — Accuracy of AI-Generated Content
While care has been taken to implement cross-checks on the accuracy of information in transcripts, youtubeasqamap.com.au, youtubetotext.io, youtubestudynotes.ai, and youtubeasqamap.com.au and any of their affiliated sites provide no guarantee of accuracy of any information generated by the system. By using the service, the user accepts full liability and responsibility for checking the accuracy of all information generated by the system, as well as its suitability for purpose. AI-generated content should not be relied upon as a substitute for professional advice, and users are encouraged to verify all key facts independently.
12. Children's Privacy
This service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@youtubeasqamap.com.au and we will delete it promptly.
13. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be notified by posting the updated policy on this page with a revised "Last updated" date. Continued use of the service after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
14. Contact Us
For any privacy enquiries, requests to exercise your rights, or complaints, please contact us at:
Email: privacy@youtubeasqamap.com.au
Website: https://youtubeasqamap.com.au